12:00 am
zzzz
2:00 am
The flight is at 6:30 if I get up at 5:00 shower and get ready by 5:30 I can drop off my car by 5:45 and be at the gate by 5:50. Is 40 minutes enough ?
3:30 am
What time did I set the alarm for ? it’s set to 4:45 how did I come up with 4:45, if the flight is at 6:30…
4:00 am
I need to get up in one hour, the bed is warm it smells of detergent, the sheets were changed yesterday.
4:30 am
what if I don’t go ? the customer would wait, the guys at corporate would wonder. would I get fired ? how would the conversation go ? “We were counting on you, this was a big one. don’t let it happen again”
What if I let it happen again ?
4:45 am
not sleepy I should get up
5:15 am
staring at the door, it’s too early. according to the plan I am not supposed to leave for another 15 minutes. Can I just stare at the door for 15 minutes ? no that’s just silly. I’ll just read a book at the airport.
5:40 am
going through the security check, mind is wandering. Take off shoes, laptop in separate container. Pre-printed boarding pass in pocket. Fat lady in front struggles with her jewelry ignoring the security guard who’s telling her it’s ok.
5:50 am
At the gate, boarding will start in 5 minutes. Crowd is too dazed to surge towards the gate in their normal wilder beast fashion. Kids are amazed at the plane, parents are tired of their questions. Business travelers look on with empty eyes.
6:30 am
Weak tea with a thin layer of sugar at the bottom.
9:10 am
No I don’t need the extra insurance, I will fill the tank before returning the car. Walk across get the car, it’s a Malibu should have gotten the full size.
9:30 am
Cell rings, it’s the sales guy calling with last minute directions that were supposed to have been emailed yesterday.
9:30 am
Old customer calls with question have put the sales guy on hold.
9:30 am
Cell phone shows a third call. Can I have 3 way calling ?
9:31 am
Cell phone resets itself I guess not
9:32 am
A red ladybird bounces off the windshield with a metallic click. Should I check on it ? Is this a hit and run ? Will my insurance rate go up ?
9:40 am
2 eggs sunny side up with whole wheat toast and a cup of hot tea. $ 5.45 leave a $2 tip.
10:00 am
Smile, customer is eager to begin. This will take only a few minutes right ? Sure no problem. My flight back is at 3:00pm
12:40 pm
Customer wants lunch, nothing is going as planned. Manager is looking worn and tired. This was supposed to be easy.
12:50 pm
horrible pizza, exchange irrelevant story with customer about their other data center. Learn interesting facts about national security.
1:10 pm
The email thread with support back at the office has started, we have taken some baby steps. No one knows why everything worked last time.
2:20 pm
call and change flight to 6:40 pm have to make it the next one if at 9:40 pm. Customer asks if I will be there tomorrow.
3:30 pm
25 emails, 4 reboots, 5 phone calls and 50 google searches later we are one step away. Brows are sweating, engineers are worried but they are not the ones that have to face the customer. Sales guy has made promises they have to see a working system.
4:10 pm
that last step sucks.
4:30 pm
goal accomplished, setup is working. Have learned that pam gives error 800047 generically and it can mean anything.
4:45 pm
only one guy to check in 5 waiting rental cars. He is in his 60s, one angry customer yells at him when the man responds with a slight Indian accent he turns to me and asks what the man said. I respond ” he said patience is a virtue”. He really said sorry I’ll be right there. The man is angry. I am happy.
5:07 pm
In front of gate D3 for my 6:40 flight, check the departures board. There is a 5:30 flight boarding at gate C12.
5:10 pm
I am on the C12 flight. A small girl to my right reads a Harry Potter book that is too big to be just one volume.
8:10 pm
Pickup car and drive home. Brake lights glitter red like eyes in a jungle.
9:26 pm
write blog entry.